843.341.3322 | Hilton Head | South Carolina [email protected]

FAQ

What is mobile grooming and how does it work?

Mobile grooming is when we come to you! You can make an appointment with us via phone or online. On the day and time of your booked appointment, we come to you and groom your dog wherever is most convenient - in your backyard, on the driveway - wherever is easiest.

We are a fully self-contained unit with our own water tanks, hot water heaters, power, A/C, and heat! Your dog will be in safe hands in a location that is completely convenient to you.

 

My dog has special needs, what accommodations are you able to make?

We can accommodate many types of dogs, including those that have special needs. When you book an appointment with us, we’d be happy to talk through any issues or concerns you may have!

 

What kind of shampoo do you use?

We try and work with the highest quality ingredients so that your dog is kept safe while getting groomed. We use minimal-ingredient, holistic, all-natural shampoos and conditioners.

 

How do you work out your pricing?

We’ve worked hard to create the best prices for both you and us! Our prices are carefully set in accordance with our standards of service quality as well as enabling our staff to live comfortably.

We strive to go the extra mile for both you and your dog, so please, feel free to ask any questions about our equipment, products, and staff when you book an appointment!

 

My dog is matted. What will you do?

We can fully assess your dog when we meet them in person! While we will try to avoid shaving, it sometimes is necessary. If your dog has some matted areas the size of your hand or larger, those areas will most likely need to be shaved.

 

Where do the dogs rest while waiting to be groomed?

We typically like to let the dogs run free in our play care area. This way they can be social and enjoy their time with new dog friends.

However, if your dog doesn’t like to be around other dogs, or you specifically request them to be separated from the other dogs at our facility, we do have large kennel suites that can be used. We can also give you a “heads up call” a certain amount of time before we anticipate finishing the groom so you can be there right as we’re done!